Categories
Capstone Design HCId Journalism Share

How the subtext changed

Journalists functioned as the authority of facts. Newspapers fit in the community; they were about “readers as citizens” David Nord says in his book Communities of Journalism. Civic journalism, at its core is about that community building exactly. Though people have classically argued that the job of journalism is to inform not engage in the community and politics.

“The essence of science, of public opinion, of democracy, of journalism was the authority of facts,” according to Delos Wilcox.

It’s inherently necessary for journalists-civic or otherwise- to be a part of the community. From this perspective they gain access, understanding and context for the stories they tell. Citizens depend on journalists to understand the communities on which the report. If they did not, we wouldn’t have war, court, city, tech, food, fashion and music reporters.

It’s also argued that civic journalism is “naively idealistic.” It does not take political and cultural difference and their powers seriously. So perhaps perfect civic journalism is an utopian dream, like Nord says. But, does social media get us a step closer to a goal?

The mental model of a community has changed drastically as the world has globalized. There are local communities, music communities, industry communities and millions of other communities. With the power of networks, groups can organize in a way they never could before. The power people in these networks have does help people get and stay engaged. Conversely, there is more power to consume information that validates our existing beliefs. It is certainly a double edged sword. That being said, the potential for civic, political and cultural engagement is significantly higher.

Nord also refers to the elements of modern journalism: objectivity, puzzling as it is, political and it existing with subtext.

This concept of subtext is important because it gets at the way. The way in which people consume the information relates to Marshall Mcluhan’s concept “medium is the message.” He emphasizes how much the character of the medium in which we consume influences how we consume it, processes it, understand it. This is all subtext.

This begins to explain why print news does not translate directly to digital (web, mobile, tablet, podcast). At SND Denver Richard Saul Wurman discussed how silly it is to have an animation of a page turning on an iPad. It’s not a book, it’s not supposed to be like a book and it doesn’t need page turning animation to feel like a book. We can think the same way about a newspaper online.

First news sites were direct replicas of newspaper pages. They were designed with 6 columns, huge headlines and flat graphics. It did not translate. The subtext of the web was ignored. But if we look at the Washington Post’s stunning investigative reporting project Top Secret America, we get the subtext and richness of what can be delivered on a browser, but not in print.

Nord also digs into what he calls the “orientation of text” and how the reader relates to the news service, the audience and the writer. When a reader writes a letter to the editor, they are speaking to the public, speaking to the editor and to the self.” This is no different than what we do on Facebook every day.

We are certainly expressing to our public and expressing ourselves. But I’ll argue that we also speak to the “editors” at Facebook. By using or ignoring features, we give them feedback about we use their product and how it fits into our lives, which is very close to what letters to editors did.

News is not much different now than it was before. The medium is different, the way it fits into our life is different but human needs for information and self expression are still relatively the same.

Categories
Capstone Design HCId Journalism Share

Interview Review

After formal interview and research sessions I fill out a form for myself. It keeps me accountable and helps me document my findings in an organized way. The process is inspired by workflows at RockMelt this summer and with help from my Independent Study advisor Hans Ibold.

The diary section is especially new for me. Hans suggested I do this so I can capture many of the details that fall through the cracks. Documenting this part will help me grow as a researcher and designer.

Categories
Design Journalism

The crisis cry

Journalists don’t seem to know what to do about the “internet” problem. For more than a few years, it seemed like media professionals thought the online thing might blow over. If they hid under their desks or wrote enough narrative pieces it might just go away. Turns out, people keep going online and and some of those people read the news. Conundrum.

Columbia School of Journalism professor Michael Schudson gave a talk today at Indiana University: “The Crisis in News: Is it time to panic yet?” His talk was intended to “cover that work as well as re-evaluate where the U.S. news industry stands today.” In many regards his talk did that and there is certainly value in this kind of evaluation.

“Schudson is author and editor of several books on news media. He has received a MacArthur Foundation “genius” award and was a Guggenheim Fellow, among other honors,” says the IU School of Journalism website. He is certainly a respected scholar and practiced journalist.

After traveling to the Society for News Design conference in Denver and attending several talks about the media during this semester alone, I’m finding that media researchers and professionals tax a lot of energy on exploring the current problem space and gently touch on solutions or predicted futures.

By practice, journalists don’t predict the future. They work to stay detached from the problem space, objective. For reporting that usually works very well. But, industry experts and media researchers have a closeness with data that very few other people have. These people have unique opportunities to shape, inform and design the future of the industry.

There is certainly value in giving talks, writing books and publishing research. By no means is that discounted. Much of the research falls somewhere near the line of discussing where the industry is coming from, where it is and what may happen next.

Schudson did a better-than-most, but still disappointing version recounting the history of media and making vague crystal ball predictions. Schudson reminded us of the things we know about: local news, layoffs, revenue problems, loss of young readers and significant debt. Schudson predicts news industries will depend on other news organizations to supplement whatever their business cannot fund themselves. He suggested it’s possible but not likely that the old business model could be restored or that the American public will see a mixed economy with government news funding.

Schudson briefly mentioned that many unemployed journalists are now working at small startup news companies. This part of the conversation was brushed over. That’s the exciting stuff. Let us spend more time talking about the people who are working on new media models.

Let us talk about what news startups are doing Storyful, Newser, digg, Huffington Post or even Mediastorm. What’s working, what isn’t working? What are the take aways? Schudson has the expertise and research data to synthesize what he knows about the history of the industry with future looking projects.

I am often hesitant to go to journalism lectures because they often end up being discussions about a well researched reporting project. Schudson joked that by the end of the lecture you would know whether or not you need to panic. Humor aside, what value does this bring to audience members?

The talk successfully pulled out at least half of the Journalism School’s faculty and many others to listen to a rehashing of existing problems and vague predictions about the future. Schudson had an opportunity to speak on value and the future when a audience member asked about what faculty should teach in school. He dodged the answer and left an auditorium of academics without answers or new conversation or concept hooks.

The internet is not going away, so let’s at least take look outside the newsroom and take some risks.

Categories
Capstone HCId Journalism Share

Spinach and Chicken Nuggets

Do we give people what they want or what they need? Pablo Boczkowski, professor at Northwestern University’s School of Communications has been researching the space in between and gave a talk at IU.

People want to read what is interesting, he says. There is Public Affairs news (global, politics, economy, etc) and crime, celebrity, weather and entertainment news. What he found was that competing outlets are delivering similar news and the demand does not always meet the supply of requests (by clicks). Public Affairs news is the spinach, the news we need. All the other stuff? It’s McDonald’s–it’s chicken nuggets.

“It’s not a phenomenon that people are not interested in public affairs news,” he said. The difference in the new space is the unbundled internet. Boczkowski described the web as an unbundled place for niche markets.

The question for me, here, is how people will find and discover sources they can trust. How will niche news outlets float to the top, become available and even have the funding to do investigative, well edited, well reported, relevan news? And, even if all this quality news exists, will the Perez Hilton reading, Facebook Stalking readers find it? What will it take to move people out of their drive thrus and into the produce aisle?

Before, people came into news sites from the front page and clicked from there. But ask social media sharing increases, hits are populated throughout site significantly more frequently.

Will people eventually get sick from eating all the McDonalds and change their behavior? It’s hard to say. Is there a way to make Broccoli taste more like chicken nuggets?

What makes entertainment news so appealing? It’s certainly not more relevant to our lives than midterm elections but it’s tasty. It’s shocking, sensational, easy to understand and easy to throw away and worth talking about at the water cooler. I’m also interested to know if sharing has helped drive more visitors to sites. If so, does that eventually translate to more subscribed or frequent visitors.